COVID-19
APPOINTMENT REQUIREMENTS & SALON PROTOCOL’S
Dear Salon Three Clients and Friends,
Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety and to DO GOOD, LOOK GOOD & FEEL GOOD!
When we receive confirmation that we can start to take clients again! We are just as excited to get back in the salon as you are and will begin to schedule appointments. Please keep in mind that we have had three months of cancelled appointments, so please be patient with us as we get you scheduled. Please call or email us and we will do our best to accommodate you. . You may see some changes when it is time for your next appointment. We made these changes to help protect our guests and staff.
Our salon follows infection control recommendations made by the Board of Cosmetology, the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
Sanitation and infection control have always been a top priority for us at Salon Three. You may have seen this during your visits to our salon. Our infection control processes are made so that when you receive your service, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep guests and staff safe.
For example:
Our salon will screen you at the time of booking your appointment over the phone as well as at the time of your appointment. We will be checking your temperature and having you fill out and sign a waiver release form to protect yourself and our staff. Appointments will be managed to allow appropriate time for services and for physical distancing between guests. This may mean that you’re offered fewer options for scheduling your appointment.
In order to protect our employees and other guests in the salon, we will be requiring all persons in the salon to wear a face mask or face covering. Should you have any reservations with wearing a mask or covering please contact us directly and we will work on a solution together. If you forget your mask at home, we will have some available for a small fee.
Salon Three has taken the precaution of disinfecting every tool, towel, cape and robe. We use Barbicide, which is a hospital grade disinfectant solution, to clean tools and stations after each client, as well as upgrading and changing out our air conditioning to a HEPA air purifier.
Due to our disinfecting procedures and limited capacity, we ask that you wait to enter the salon until you are called or told to enter by a salon employee. We will no longer have a waiting area and are asking all guests to remain in their vehicle to help maintain social distancing until advised to enter.
Unfortunately, due to COVID-19 regulations we will not be able to blow dry hair until further notice. A blow dryer does have the potential to spread contaminated air around a room.
We will have a hand sanitizer available that we ask you to utilize upon entering the salon. There will also be sanitizer in the reception area and other locations in the salon for you to use as needed.
We will no longer offer magazines, candy, etc. since those items are difficult to clean and disinfect. This includes water and beverages. If your service is expected to be long, please bring your own drinks or snacks. We also ask that you refrain from touching our retail products and if you are interested in purchasing something, our receptionist will be happy to help you further.
We will do our best to allow greater time between clients to reduce waiting times for you, as well as to reduce the number of guests in the salon at all times. Unfortunately, we will not be able to add on any additional services at the time of your appointment so please schedule accordingly. You will only be receiving the service you are scheduled for, so if you are unsure, please clarify with your stylist. We value your time as well as our own and will now be implementing a cancellation policy should you not make it to your appointment or fail to cancel within 24 hours, you will be charge 50% of your scheduled service. Under certain circumstances, we may waive the fee.
Until further notice Salon Three will no longer be accepting cash. Please plan accordingly and bring your credit card. We also accept payments through Zelle.
Please do not bring guests, children, pets, friends etc… to help maintain minimal bodies in the salon.
As trying as these times are for all of us, we want you to know that you are extremely valued. We want you to feel safe and we hope that we can continue providing the best experience for you as we did before the pandemic started.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every guest, safe in our salon. To make an appointment, please call (323)936-3600 or email us at salonthree1000@gmail.com. We value your loyalty and look forward to welcoming back our guests, neighbors and friends.
Sincerely,
Salon Three Staff